Support Coordination

About our Support Coordination Services

Our Support Coordinators are here to help you understand and use your NDIS plan effectively to live more independently in your community. We pride ourselves on our personalised support coordination approach. We work closely with you to not only understand your plan and your goals but to also get to know you and to know how you like things done.

We are committed to working with your plan goals and your funding to see you make the most out of your NDIS supports. Engaging with not only you as the participant but also taking into consideration your family needs/ formal supports and informal supports. Your SPS Support Coordinator is committed to making sure get the best out of your plan and reach those NDIS goals!

Highly Skilled Team

Our experienced team pride themselves on their extensive knowledge of the NDIS policies and procedures. The team is never more than a phone call or email away and we also offer in house catch ups or meetings at a location convenient to you, should you want to meet in person.

 

Having had many years in the industry our Support Coordinators have experience in multiple diagnoses, disabilities and mental health conditions and have access to an array of allied health professionals. The team have also worked with and are proud of their knowledge of funding for various living arrangements including Specialised Disability Accommodation (SDA) and Supported Independent Living (SIL).

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Support Coordination at no cost to you

A Support Coordinator is funded by the NDIS to assist you to build the skills you need to understand and use your plan, however we take this further by ensuring that the supports you choose to engage with are right for you. Getting to know you and how you want to engage with providers is something our team takes seriously; it’s your choice and control and we strive to maintain that.

Our support coordinators can help you with:

  • Helping you to learn more about your NDIS plan
  • Supporting you to implement your NDIS plan
  • Find the best service providers to match your needs
  • Teach you how to use the online portal
  • Communicate with supports and service providers on your behalf
  • Identify opportunities to access mainstream and community services
  • Prepare your NDIS plan review
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Highly Personalised Service

We take the time to get to know you and your particular needs and goals.

No cost to you

Our Services are fully funded through your NDIS plan.

Experience

Multiple diagnoses, disabilities and mental health conditions.

Expert knowledge of the NDIS

We'll help you navigate the complexities of the NDIS system.

Key Support Coordination Services

Help with Understanding your NDIS Plan

We can help you understand your NDIS plan, including your support budgets and things can you use your funding for, how your funding is managed, and requirements that need to be met to access these supports e.g. quotes, service bookings, etc.

Plan and Coordinate your Supports

We will help you to find providers, supports, and services that work together to help you reach your goals. We will ensure that these services are tailored to your needs, circumstances and preferences.

Connect you with Services and Supports

We endeavour to research and become specialists in the services available in your community. We’ll work with you to find the right NDIS, other government and community services that you can access, and connect you with providers that will help you to pursue your goals.

Establish and Maintain your Supports

We can help set up your service agreements with providers, help you to negotiate supports and services you want,  and advise you on the services providers can and can’t charge for. We’ll also help you to maintain your supports by ensuring your current supports are working for you, find or change providers when required, or help you deal with provider challenges.

Troubleshoot Challenges

When unexpected events or challenges occur, we can help you make adjustments to your NDIS supports and services as required. Whether you are unhappy with a provider, they can longer provide a service, or your circumstances change and you need to make changes to your plan, where here to support you.

Still Have Questions? Contact Us.

Let us help you get the most from your NDIS plan. Contact us today to learn more about our NDIS Support Coordination services.

Contact Us today

Benefits of Support Coordination

 

  • Personalised Approach – because each participant has different needs, we can tailor the approach to ensure you are connected with the best service providers for your individual circumstances.
  • Access More  – navigating the disability sector can be overwhelming. Our NDIS knowledge and experience means we can help you to access a broader range of providers and services.
  • NDIS advocate – we can attend your NDIS plan review meetings, write progress reports, and identify any changes in your situation or funding gaps, and opportunities for for additional funding requests.

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Frequently Asked Questions

A support worker helps people with disabilities with daily life and tasks, and to access supports and services. Their role includes things like assisting with personal care, household tasks, transportation, access social services, etc. In contrast, a support coordinator helps participants to understand and implement their NDIS plan. This may include selecting appropriate supports and services, goal setting, monitor plan budgets and support effectiveness.

Firstly, to receive the help of a support coordinator you need to request funding. You will also need to explain why you need this extra support. If your support coordinator funding is deemed ‘reasonable and necessary’ you will be granted funding. The next step is to source a support coordinator.

Your support coordinator can help you to:
Access a wider range of services, tailor your supports to your individual needs, reduce the stress of NDIS administration, improve communication between you, your support team, and your family, and be an advocate for your rights and entitlements to ensure you receive the supports you need.

Support Coordination is funded by the NDIS. Your individual circumstances will determine how many hours of support can be included.

Your support coordinator will work with you to decide how you would like to use your funded supports, and how you want your services to be delivered. They can help you manage your goals, schedule, and plan within your NDIS budget.

Support coordination is a service that can help you to understand your NDIS plan, to connect with services, to build skills, address unexpected events or challenges, and make adjustments to your plan.

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